Frequently Asked Question!
1. What types of kitchen products do you sell?
We offer a curated range of practical, innovative, and award-winning kitchen tools—like oil dispensers, veggie cutters, food organizers, digital measuring spoons, eco-friendly lids, and much more.
2. Are your products food-grade and safe to use?
Absolutely! All our products are made from food-safe, BPA-free, and certified materials to ensure hygiene and safety in your kitchen.
3. Do you offer Cash on Delivery (COD)?
Yes! We provide Cash on Delivery across most regions in India. You can check availability on the checkout page.
4. How long does delivery take?
Delivery usually takes 3–7 business days, depending on your location. A tracking link will be shared via SMS/Email/WhatsApp once your order is dispatched.
5. What is your return or exchange policy?
We offer a 7-day easy return and exchange policy. Items must be unused, in original packaging, and returned with proof of purchase. Read our full Return Policy [here].
6. What if my product arrives damaged or defective?
We’re really sorry for the inconvenience! Please contact us within 24–48 hours of receiving the product and share clear photos. We’ll arrange a free replacement ASAP.
7. Do you offer any discounts or combo offers?
Yes! We regularly run exciting deals and combo discounts. Subscribe to our WhatsApp or email list to never miss an offer.
8. Do you ship internationally?
At this moment, we only deliver within India. But international shipping is coming soon!
9. How can I track my order?
Once shipped, you’ll receive a tracking link via SMS, WhatsApp, and email. Use it to monitor your delivery status in real-time.
10. Can I cancel my order?
Yes, you can cancel your order within 12 hours of placing it or before it’s shipped. Contact us quickly via our support team.
Get In Touch
+91 8218860932
kitchiza888@gmail.com
Nehru Place, New Delhi,India